Senior Analyst - Vendor Engagement & Reliability

Job Locations (City + Country) IE-Dublin
ID 2024-30891
Knowledge Management
Position Type
Fixed-Term Contract Employee
Posted Date
5 months ago(15/2/2024 9:24 AM)

Company Overview

GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. 


We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us.


Are you one of us?


GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team.


For more information please visit us on or check us out on


What you will do

Key Responsibilities:

● Own communication with a diverse landscape of vendors across a global scope in the telecommunications industry.
● Ensure vendors are appropriately engaged with internal processes and procedures.
● Manage, track and drive vendor incidents to closure and ensure implementation of improvement measures where needed.
● Identify areas of improvement to increase network reliability, efficiency and reduce overhead where possible.
● Analyze vendor performance data and reports by developing vendor scorecards and provide feedback to the business on vendor performance KPIs.
● Conduct regular vendor reviews and evaluations to address and resolve challenges related to vendor relationships and deliverables.
● Utilize internal tools and dashboards to ensure vendor performance, risks, and/or blockers are properly tracked.
● Provide written and other communications to globally dispersed audiences, as directed.
● Work closely with internal partners/stakeholders and external vendors to improve the network operations.
● Stay updated on industry best practices in vendor management.

What you should bring

Preferred Qualifications:

● 4+ years’ recent experience relevant to vendor management/operations.
● 4+ years’ of experience initiating and driving projects to completion independently.
● Excellent written and verbal communication skills with relationship-building abilities.
● Self-starter, attentive, with the ability to successfully execute work both independently
and as part of a team.
● Excellent problem solving, coordination and multi-tasking experience skills in a fast
paced working environment.
● Critical thinker who is proactive in identifying problems and promoting problem
● Have a good sense of work ethics and team spirit!


Skills Required:

● Attention to detail
● Punctuality
● Organization Skills
● Vendor relationship management
● Analytical Skills


Nice to Haves:


● Experience effectively working with teams in remote and geographically dispersed locations and understanding of the inherent implications and challenges of working as part of a global team strongly preferred.
● Experience manipulating large data sets of performance and financial metrics is a plus.
● Experience or knowledge of network operations/telecommunications industry


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