GEP

IT Lead Administrator

Job Locations (City + Country) CZ-Prague
ID 2024-32997
Category
IT Infrastructure and Security
Position Type
Full-Time Employee
Posted Date
1 month ago(16/10/2024 3:25 AM)

Company Overview

GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. 

 

We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us.

 

Are you one of us?

 

GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team.

 

For more information please visit us on GEP.com or check us out on LinkedIn.com.

#LI-AK1

What you will do

We are seeking an experienced Lead IT Infrastructure Specialist to take ownership of our critical IT operations. The successful candidate will be responsible for managing complex infrastructure issues, leading IT projects, and providing strategic direction to ensure optimal system performance and security compliance. This role involves overseeing junior staff, managing escalated incidents, and collaborating with global teams to deliver high-quality infrastructure services across the organization.

 

Key Responsibilities:

  • Incident Management: Oversee and resolve escalated tickets for IT infrastructure issues, ensuring adherence to SLAs and customer satisfaction.
  • Infrastructure Deployment: Lead the setup and management of desktop systems and network devices across multiple locations.
  • User Management: Manage user accounts and permissions, ensuring security compliance and efficient resolution of IT-related issues.
  • Security Compliance: Maintain infrastructure security standards, applying updates and managing vulnerabilities to ensure compliance.
  • Asset Management: Oversee hardware asset inventory, ensuring accurate record-keeping and collaboration with asset teams.
  • Project Management: Lead infrastructure projects, ensuring successful implementation of upgrades and system improvements.
  • Team Leadership & Performance Monitoring: Mentor junior IT staff, set standards for best practices, and monitor team performance to ensure high efficiency and consistent service delivery.
  • Vendor and SLA Management: Manage relationships with vendors, ensuring SLAs are met and services delivered effectively.

 

What you should bring

  • Fluent in Czech and English language 
  • 5+ years of experience in IT infrastructure
  • Expertise in desktop, network, and server infrastructure, with strong knowledge of incident management (L3 level)
  • Ability to maintain security compliance and manage asset inventory
  • Excellent communication, problem-solving, and team leadership skills, with a focus on performance monitoring
  • Experience with leading or mentoring people
  • Ability to travel for business, if required

 

Benefits we offer:

  • 🌴 25 days of annual leave
  • 🏋️ Pluxee Benefits
  • 🍽️ Meal vouchers
  • 📘 LinkedIn Learning Access
  • 🤒 4 well-being days (covers short time sickness)
  • 🤝 1 extra day off for volunteering
  • 🗣️ Language lessons - Free sessions at the company premises!
  • 🎉 Team buildings and company events
  • 🍏🍭 Fruits and Sweets Days
  • 🌟 Generous referral bonus
  • 🌐 Membership in vibrant internal communities

 

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