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Job Locations (City + Country) CZ-Prague
ID 2021-19118
- Supporting category managers with category strategy plans, sourcing execution, supporting category planning and strategic sourcing tasks - Identifying and communicating with a diverse range of stakeholders, such as suppliers, project sponsors, end-users and other supporting functions such as HR, Legal and Finance. - Leveraging the GEP network of Category Experts and tools, to deliver insights to any project / client. - Providing support with respect to Supplier Management/ Procurement processes and policies. - Establishing negotiation strategies, identifying and developing negotiation levers, validating them with stakeholders and leading negotiations to ensure savings, timely supply and other benefits for purchases, business analytics, savings reporting and tracking, stakeholder interaction as part of the S2C program - Discussing with vendors and evaluating their products and capabilities as suppliers; - Using SMART by GEP® technology and client ERP system for procurement operations; - Demonstrating continuous effort to improve operations, manage SOP’s, decrease turnaround times and streamline work processes; - Managing all supplier selection and procurement activities (e.g. RFI, RFP, RFQ, Scorecard and Bid Analysis) - Working cooperatively and jointly to provide quality seamless customer service; - Guiding junior team members on how to prepare purchase orders through an ERP and placing orders for the purchase of goods and services.
Category
Knowledge Services - Sourcing Support
Position Type
Full-Time Employee
Job Locations (City + Country) CZ-Prague
ID 2021-19019
- Leading strategic sourcing and category management projects and activities - Identifying, developing and implementing process improvement ideas that drive improved efficiencies and cost savings - Meeting and exceeding all service level requirements and driving exceptional client satisfaction - Interacting with senior levels in client organizations - Strategic Client Management & Client Relationship Building - Coaching & mentoring of consultants - Firm building activities including recruiting, training etc - Participating in Firm Growth Strategy & Execution activities - Knowledge & Intellectual Capital building for the firm - Travelling to a client´s site as required
Category
Consulting
Position Type
Full-Time Employee
Job Locations (City + Country) RO-Cluj
ID 2021-18955
Ownership and drive to bring all issues pertaining to specific clients to a closure • Providing inputs to the team leads for the status update calls with the key stakeholders from the client side • Develop a sound understanding of the organizational policies, procedures and eProcurement tools and implement it on a day to day basis • Provide technical assistance via phone, email and webex to clients, across the globe for eProcurement tools • Proactively communicate issue status in a timely way to the clients and the management. • Take ownership of issues until they are successfully resolved. Ensuring the timely resolution to meet our ‘Service Level Objectives’ (SLOs) • Answering inbound calls of clients as per the SLA`s and ensure resolution on call – first fix • Making outbound calls to clients if process demands so • Ensuring complete documentation with the ticketing system for ease of reporting and follow up as per the process • Efficiently and concisely document support calls/email support inquiries and resolution into the company’s tracking system • Filing ‘Solutions’ and ‘Problem Reports’. Co-coordinating with various concerned departments to ensure the dynamic fixture of bugs and issues • Analysis of issues, collecting of right information • Willingness to learn • Perform special projects as requested by the Manager • Deliver product training courses to customers and internal staff • Develop a strong professional rapport with assigned customer accounts to help build our business • Ensure customer feedback as per the set standards of the company • Practice process improvements as defined • Assist Sales and professional services teams in terms of trainings of products and troubleshooting. Documentation of FAQ`s and maintaining the repository • Developing training material if need be and updating it on a timely basis • Functioning as a core part of the team, aligning individual activities to meet the goals of the team and organization at large • Understand cultural diversity and apply them to build client trust
Category
Technology Customer Support
Position Type
Full-Time Employee
Job Locations (City + Country) CZ-Prague
ID 2021-18838
- Supporting category managers with category strategy plans, sourcing execution, supporting category planning and strategic sourcing tasks - Identifying and communicating with a diverse range of stakeholders, such as suppliers, project sponsors, end-users and other supporting functions such as HR, Legal and Finance. - Leveraging the GEP network of Category Experts and tools, to deliver insights to any project / client. - Providing support with respect to Supplier Management/ Procurement processes and policies. - Establishing negotiation strategies, identifying and developing negotiation levers, validating them with stakeholders and leading negotiations to ensure savings, timely supply and other benefits for purchases, business analytics, savings reporting and tracking, stakeholder interaction as part of the S2C program - Discussing with vendors and evaluating their products and capabilities as suppliers; - Using SMART by GEP® technology and client ERP system for procurement operations; - Demonstrating continuous effort to improve operations, manage SOP’s, decrease turnaround times and streamline work processes; - Managing all supplier selection and procurement activities (e.g. RFI, RFP, RFQ, Scorecard and Bid Analysis) - Working cooperatively and jointly to provide quality seamless customer service; - Guiding junior team members on how to prepare purchase orders through an ERP and placing orders for the purchase of goods and services.
Category
Knowledge Services - Sourcing Support
Position Type
Full-Time Employee
Job Locations (City + Country) CZ-Prague
ID 2020-17726
Depending on your seniority and experience, you may support with some or all of the below tasks: - Supporting category managers with category strategy plans, sourcing execution, supporting category planning and strategic sourcing tasks - Identifying and communicating with a diverse range of stakeholders, such as suppliers, project sponsors, end-users and other supporting functions such as HR, Legal and Finance. - Leveraging the GEP network of Category Experts and tools, to deliver insights to any project / client. - Providing support with respect to Supplier Management/ Procurement processes and policies. - Establishing negotiation strategies, identifying and developing negotiation levers, validating them with stakeholders and leading negotiations to ensure savings, timely supply and other benefits for purchases, business analytics, savings reporting and tracking, stakeholder interaction as part of the S2C program - Discussing with vendors and evaluating their products and capabilities as suppliers; - Using SMART by GEP® technology and client ERP system for procurement operations; - Demonstrating continuous effort to improve operations, manage SOP’s, decrease turnaround times and streamline work processes; - Managing all supplier selection and procurement activities (e.g. RFI, RFP, RFQ, Scorecard and Bid Analysis) - Working cooperatively and jointly to provide quality seamless customer service; - Guiding junior team members on how to prepare purchase orders through an ERP and placing orders for the purchase of goods and services.
Category
Knowledge Services - Sourcing Support
Position Type
Full-Time Employee
Job Locations (City + Country) CZ-Prague
ID 2020-17520
- Managing the end-to-end procurement process by finding suitable suppliers, executing requests for proposals and preparing price analyses - Collecting data, compiling & analyzing the results - Conducting and managing supplier evaluations for our clients - Supporting clients with day to day ad-hoc sourcing requests, various cost, change management & supplier performance management - Building and maintaining relationships with both clients and suppliers - Daily communication in various languages
Category
Knowledge Services - Sourcing Support
Position Type
Full-Time Employee

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